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• What is the purpose of the Digital Textbook Service and Learning Resources Platform?

  To provide access to digital textbooks and learning resources for registered users.
• What must a user do to access the Digital Textbook Service?

  A user must log in with their registered credentials.
• What message indicates that a username is invalid?

  Username is invalid
• What does the message "Wrong Username or Password" indicate?

  That the user has entered incorrect login credentials.
• What does the error message "User is waiting for school's approval" imply?

  It means the user's registration is pending approval from the school.
• What does the message "Classoos licence has expired" indicate?

  That the user's access to Classoos is no longer valid due to an expired license.
• What does it mean if the message "School declined your registration request" appears?

  It means the school has not approved the user's registration.
• What does the message "User was blocked by the school's admin" signify?

  It indicates that the school's administrator has restricted the user's access.
• What does the message "User was blocked by Classoos" mean?

  It means that Classoos has restricted the user's access to the platform.
• What action can a user take if they forget their password?


  They can click on "Forgot password?" to reset it.
• What options are available for logging in?

  Login with FireFly, IDM, Microsoft, or Google.
• What should a user do if they do not have an account yet?

  They should click on "Sign Up" to create a new account.