People

• What is the definition of recruitment in business?


  Recruitment is the process of finding and attracting qualified candidates for a job opening.
• What is the definition of selection in business?


  Selection is the process of choosing the best candidate from the pool of applicants.
• What are the key differences between recruitment and selection?

  • Recruitment focuses on increasing the number of applicants.
  • Selection focuses on reducing the number of applicants to find the best fit.
• Which activity is part of the recruitment process?

  Posting job advertisements on social media.
• What is involved in identifying job requirements?

  It involves analyzing the job, determining essential qualifications, and identifying desirable attributes.
• What is a desirable attribute for a customer service representative position?

  Fluency in multiple languages.
• What does a job description outline?

  A job description outlines the duties and responsibilities of the role.
• What does a person specification detail?

  A person specification details the qualities, skills, and experience required for the ideal candidate.
• What are the key components of a job description?

  • Job title
  • Main duties and responsibilities
  • Reporting structure
  • Location and working hours
• What are the key components of a person specification?

  • Essential qualifications
  • Desirable qualifications
  • Personal attributes
  • Experience required
• Which of the following would be more appropriate in a person specification rather than a job description?

  Excellent communication skills.
• What is the purpose of advertising a job position?

  To promote the job opening to attract suitable candidates.
• What are the key aspects of job advertising?

  1. Choose appropriate channels (job boards, social media)
  2. Craft an engaging job ad
  3. Highlight company culture
  4. Include application instructions
• What is an effective advertising method for a part-time baker position at a local bakery?

  Posting flyers in local community centers and cafes.
• What is the first step in making a job offer?

  Call the candidate to verbally offer her the position.
• What are the key steps in making a job offer?

  1. Verbal offer
  2. Written offer
  3. Negotiate terms
  4. Finalize the offer
• What components should be included in a job offer letter?

  Job title and description, salary and benefits, start date and work schedule, any conditions.
• What should be discussed during the negotiation of a job offer?

  Salary, benefits, and start date.
• How does the job offer process begin?

  It begins with a verbal offer to gauge the candidate's interest.