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Theme 1
Meeting Customer Needs
Competition effects
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Created by
Chloe
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Cards (8)
what is competition?
rivalry among sellers, where sellers try to increase sales, profit and market share
what is direct competition
competition between rivals that sell similar goods
what is indirect competition?
competition
between rivals selling substitute products
(
KFC
and
subway
)
what is competitiveness?
the ability of a business to
outperform rivals
and
achieve sustainable competitive advantage
what is a competitive advantage?
features of a business or its products that enables it to generate more sales or to be more profitable then its rival
what factors to consider when assessing competition?
intensity of rivalry
(number of competition, their market share and extent of product differentiation)
threat of new entrants
(how easy it is to enter market)
threat of substitutes
(other products)
power of customers
power of suppliers
how can a business survive in a competitive market?
change marketing mix
control costs
what is
porters five forces
?
threat of new entrants
threat of substitutes
intensity of rivalry
power of customers
power of suppliers