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• What is the Latin origin of the word "communication"?

  It comes from "communis" meaning commonness and "communicare" meaning to share.
• What is the process of communication?


  • Speaker encodes and transmits the message
  • Receiver decodes the message and provides feedback
• Who is the source of information in communication?

  The speaker.
• What does encoding refer to in communication?

  Encoding is converting the message into words or other forms.
• What is the channel in communication?

  The medium or means of communication, which can be verbal or nonverbal.
• How is decoding defined in the context of communication?

  Decoding is the interpretation of the message by the receiver.
• Who is the recipient of the message in communication?

  The receiver.
• What is feedback in the communication process?


  Feedback refers to the responses or reactions from the receiver.
• What does context refer to in communication?

  Context is the environment where communication takes place, including interpersonal and intrapersonal communication.
• What are barriers in communication?

  Barriers are factors that affect the flow of communication, including external and internal noise.
• What are the two main models of communication discussed?

  1. Shannon Weaver Model (1949) - One-way communication process
  2. Transaction Model (Barnlund, 1970) - Two-way communication process with feedback
• What are the functions of communication?

  • Control: regulates behavior
  • Social Interaction: facilitates interaction
  • Motivation: inspires individuals
  • Emotional Expression: conveys feelings
  • Information Dissemination: shares information
• What are the two main types of communication?

  1. Verbal Communication: spoken words
  2. Nonverbal Communication: transmitted without words
• What is verbal communication?

  Verbal communication is spoken communication that uses words to relay information.
• What is nonverbal communication?

  Nonverbal communication is transmitted without the use of words.
• What are the types of kinesics in nonverbal communication?

  • Emblem: body motions that replace a word
  • Illustrator: symbols that enhance verbal communication
  • Regulators: control the flow of conversation
• What does touch signify in nonverbal communication?

  Touch can convey various meanings such as care or encouragement.
• What is paralanguage?


  Paralanguage refers to how words are said, including pitch and intonation.
• What does silence indicate in communication?

  Silence may indicate loneliness, anger, irritation, or respect.
• How does physical appearance affect communication?

  Physical appearance reflects personality and conveys attitude.
• What is proxemics in nonverbal communication?

  Proxemics is the study of physical space in human interaction.
• What does chronemics study in communication?

  Chronemics is the study of time in communication.
• What is oculesics in nonverbal communication?

  Oculesics is the study of eye behavior and gaze.
• What is the most formal type of communication?

  Written communication.
• What is speech context?

  Speech context refers to the environment where communication takes place.
• What are the types of speech context?

  1. Intrapersonal: self-talk, reflection
  2. Interpersonal: communication between people

  • Dyad/Dyadic: between two people
  • Small Group: 3 to 8 members
  • Public: in front of a group
• What are emotional barriers in communication?

  • Factors like a bad day or frustration
  • Solution: Recognize emotions and take a moment to calm down
• What is jargon in communication?

  • Specialized vocabulary
  • Example: Doctor explaining conjunctivitis
  • Solution: Use layman’s terms
• What is a lack of confidence in communication?

  • Hesitation to share experiences due to shyness
  • Solution: Build self-confidence through organizations and sharing interests
• What is a noisy environment in communication?


  • Example: Teacher unable to discuss due to classmates' noise
  • Solution: Acknowledge noise as a barrier and ask for attention