Lesson 11: Intercultural communication

• Types of cultural communication:

  Cross cultural communication

  international communication

  multicultural communication

  intercultural communication
• Intercultural communication refers to the effective communication between people/workers/clients of different cultural background.
• Two trends of intercultural communication

  Globalization

  Multicultural workforce
• Globalization refers to the reduction and removal of barriers between national borders in order to facilitate the flow of goods, capital, services and labour.
• Multicultural workforce refers to the changing age, gender, ethnicity, physical ability, and race, of employees across all types and places of work.