LO1

• How is personalisation defined by the Department of Health?

  It is defined as giving individuals choice and control over their support in all care settings.
• What limitation does the definition of personalisation have?

  It does not imply that the individual is at the centre of the process.
• What does personalisation recognize about individuals?


  It recognizes that individuals have unique strengths, preferences, wishes, and aspirations.
• How does personalisation empower individuals in their care process?


  By putting them at the centre of the process and supporting them to make choices.
• What are the key features of personalisation?


  • managed account
  • direct payment
  • choice and control
  • choice and control
• What is a personal budget?


  A personal budget is an agreed amount of money for delivering aspects of an individual's support plan.
• What was the government's statement in December 2007 regarding personal budgets?


  All eligible individuals should have access to a personal budget to exercise choice and control.
• What is the purpose of an indicative assessment in the context of personal budgets?


  To determine if a person is eligible for long-term social care support and how much funding they need.
• What should the assessment process ensure regarding the individual's involvement?


  It should ensure their involvement and take the right amount of time to capture all their needs.
• What is the role of a carer's assessment?


  To determine if an unpaid carer needs support to continue their role.
• How has the role of professionals changed in the context of personalisation?


  Control has shifted from professionals to individuals, empowering them to make their own decisions.
• What is the relationship between personalisation and an individual's self-esteem?


  More control over their life improves their quality of life and self-esteem.
• What are the positive impacts of personalisation?

  1. Direct payment for care allows rapid access to services.
  2. Inclusion within communities prevents isolation.
  3. Remaining in one's own home enhances comfort and safety.
  4. Access to information enables better choices.
  5. New opportunities for employment and education.
• What is a challenge related to personalisation regarding budgets?


  Care is limited to the prescribed budget, which can restrict services.
• What is the Health and Social Care Act 2012's role in personalisation?


  It reinforces personal choice and empowers individuals to make choices about their care.
• What are the key legislative changes introduced by the Health and Social Care Act 2012?


  • Strengthened the voice of service providers and commissioners.
  • Improved collaboration and integration across government and NHS.
  • Established duties for various health organizations to improve patient services.
• What is the role of the Care Quality Commission (CQC)?


  To monitor, inspect, and regulate health and social care services to ensure quality and safety.
• What is the purpose of Healthwatch England?


  To ensure the voice of consumers is heard in health and care services.
• What is the Local Authority Circular (DH) 2008 about?


  It provides guidance on personalisation in social care.
• What is the role of the Care Quality Commission (CQC) in England?


  It is an independent regulator of health and social care.
• What does the Care Quality Commission (CQC) monitor and regulate?


  It monitors, inspects, and regulates services to ensure they meet quality and safety standards.
• What is Healthwatch England?


  It is the national champion for health and care, ensuring consumer voices are heard.
• What is the purpose of the Local Authority Circular (DH) 2008 regarding personalisation in social care?


  • Ensures choice and control for individuals receiving social care support.
  • Aims for high-quality services that promote independence.
  • Focuses on prevention rather than crisis intervention.
• What does the Care Act 2014 emphasize regarding individuals and their care?


  It emphasizes that individuals and their carers should have control over their care and support.
• What are the significant changes introduced by the Care Act 2014 related to personalisation?


  It encourages individuals in need of support to express their desired outcomes and receive tailored support.
• What are the key features of the Children and Families Act 2014 regarding personalisation?


  • Involvement of young people and families in decision-making.
  • Choice and control for children and families.
  • Integration of services across health, care, and education.
  • Single coordinated assessment and Education, Health and Care Plan (EHCP).
• What is an Education, Health and Care Plan (EHCP)?


  An EHCP is a legal document that describes a child's or young person's needs and the support required.
• Who is responsible for carrying out a Child's Needs Assessment (CNA)?


  The local authority is responsible for carrying out a Child's Needs Assessment.
• What are the Fair Access to Care Services (FACS) guidelines?


  • Introduced in 2003 to provide a common framework for social care eligibility.
  • Based on individual needs and risks to independence.
  • Includes four eligibility bands: critical, substantial, moderate, and low.
• What is the purpose of an individual budget in social care?


  An individual budget allows individuals to buy the support and services they need for independent living.
• How is the amount of money for an individual budget determined?

  It is determined by the completion of the Self Assessment Process (SAP).
• What does personalisation mean in the context of housing for individuals?


  • Offering individuals choice over where and how they live.
  • Ensuring homes are accessible and designed for individual needs.
  • Providing a core service for specialist housing with additional options.
• What types of housing options are available for individuals needing support?

  Options include purpose-built accommodation, sheltered accommodation, and residential homes.
• What does the Care Act 2014 state about geographical barriers in care?


  • It removed geographical barriers to ensure continuity of care.
  • Individuals moving areas should continue to receive care without gaps.
  • Local authorities must follow a specific process when someone moves.
• What is decentralisation in the context of commissioning services?


  • Redistributing functions from a central authority.
  • Planning, agreeing, and monitoring services in partnership with individuals.
  • Ensuring services reflect the needs and preferences of users.
• What does outsourcing services mean in the context of personalisation?


  It means services may be bought from other organisations rather than solely from the local authority.
• How has personalisation changed the range of services available to individuals?


  • Individuals can now choose services from various organisations.
  • Services are no longer limited to those offered by local authorities.
  • Greater choice allows individuals to select services that best meet their needs.
• How does the Care Act 2014 promote individual choice in care services?


  It allows individuals to choose from a wider range of services beyond local authority offerings.
• What does EHCP stand for?

  Education, Health and Care Plan
• What is the purpose of decommissioning in the context of care services?

  To remove or reduce services that are no longer needed