George Miller (1956) made observations of everyday practice. For example, he noted that things come in sevens: seven notes on the musical scale, seven days of the week, seven deadly sins, etc. Miller thought that the span (i.e. capacity) of STM is about 7 items, plus or minus 2. But he also noted that people can recall five words as easily as they can recall five letters. We do this by chunking - grouping sets of digits or letters into units or chunks.