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Interactivity Principles
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. Interactivity Principles
-
Usability
before
aesthetics
- Anticipating user
needs
- Respecting user
autonomy
-
Consistency
- Wise
defaults
- Allowing
exploration
- Using familiar objects and
metaphors
- Ensuring
learnability
-
Readability
-
Simplicity
- User
efficiency
10
Laws of UX
-
Fitts's Law
-
Hick's Law
-
Law of Common Region
-
Jakob's Law
-
Law of Pragnanz
-
Law of Proximity
-
Law of Similarity
-
Law of Uniform Connectedness
-
Miller's Law
-
Serial Position Effect
Interactivity
refers to the exchange of information in a computing context
Interactive
websites
facilitate communication and engagement with users
Elements of an interactive website
A. Clickable
buttons
and
images
B. Contact
forms
C. Image
galleries
D. Social media
feeds
Examples of interactivity
A.
Customization
options
B.
Feedback
forms
C.
Interactive
content sections
Benefits of thoughtful interactivity
- Guides
users
to desired
information
- Captures user experience
feedback
- Allows
personalization
- Builds
loyalty
and
retention
- Expands reach via
sharing
user engagement
A. Captures visitor attention through interactive features
B. Encourages exploration of site content
user
feedback
A. Feedback forms provide direct input from visitors
B. Site analytics also gather usage data
Personalizes user
experiences
A. Customization improves relevancy for each visitor
B. Adapts site content and products displayed
customer
retention
and
loyalty
A. Interesting and engaging sites encourage return visits
B. Interactivity builds stronger brand relationships
Usability
before
aesthetics
A. Focus on site utility before visual changes
B. Avoid sacrificing functionality for appearance
Respect user
autonomy
A. Allow user control over preferences and choices
B. Provide flexibility in configurations
Use
metaphors
for intuitive navigation
A. Leverage real-world concepts site elements
B. Saves need to learn new systems
Fitts's Law
- place buttons conveniently
Hick's Law
- limit choices
Law of Common Region
- group related elements
Jakob's Law
- leverage known
patterns
Law of Pragnanz
- favor simple design
Law of Proximity
- place related items together
Law of Similarity
- style similar items consistently
Law of Connectedness
- link related elements visually
Miller's Law
- chunk content
Serial Position Effect
- accent important items
Fitts's Law
A. Target element ease of reach affects interaction time
B. Balance target size and proximity
Hick's Law
A. More choices increase decision difficulty and time
B. Reduce complexity with clear and selective options
Law of Common Region
A. Grouped elements perceived as related
B. Use space, borders and color schemes
Serial Position Effect
A. First and last items in a series most memorable
B. Highlight key content areas appropriately
Interaction design process
-
Research
context and users
-
Map
key tasks and workflows
- Wireframe and
prototype
- Usability testing
- Visual, content, and
development
- Optimization after
launch
Challenges in Interactivity
Achieving right level of interactivity
Managing interaction
touchpoints
Obtaining useful
input data
Measuring interactivity
results
Achieving right level of
interactivity
A. Overly simple lacks engagement
B. Too complex overwhelms users
Managing
interaction
touchpoints
A. Defining optimal interaction locations
B. Integrating with intended user journey
Obtaining useful
input data
A. Relevant questions and effective analysis
B. Privacy controls on gathered information
Measuring
interactivity
results
A. Isolating interactive feature contributions
B. Performing accurate attribution
Design
considerations
- Meet user and stakeholder goals
- Craft compelling and readable content
- Follow best design practices
- Ensure accessibility
Opportunities
for
Interactivity
Customization for relevance
User community building
Expanded reality integration
Artificial intelligence applications
Customization
for relevance
A. Adapt site to individual user data
B. Personalized content, recommendations
User community
building
A. Shared forum spaces for engagement
B. User-generated content options
Expanded reality
integration
A. Virtual reality environments on site
B. Augmented reality features
Artificial intelligence
applications
A. Natural language chatbots
B. Predictive analytics for modeling
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