Familiarizing with the Sectors, Trends, and Issues in ICT

• What are the main opportunities in the ICT sector?

  Computer Programming, Visual Arts, Computer System Servicing, and Telecommunication
• What are the roles within the Computer Programming opportunity in the ICT sector?

  • Programmers
  • Web Developers
  • Game Developers
• Who are the professionals involved in Visual Arts within the ICT sector?

  Animators, Illustrators, and Graphic Designers
• What tools do Animators use to create their work?

  Graphic tablets and digital cameras
• What is the process of Computer System Servicing?

  Maintaining, repairing, and optimizing systems
• Who are the professionals involved in Computer System Servicing?

  • Computer Engineers
  • Technicians
• What is the role of Call Center Agents in the Telecommunication sector?

  They handle incoming calls and make outbound calls
• What are the two major categories of calls handled by Call Center Agents?

  • Inbound calls
  • Outbound calls
• What are the main trends and issues in ICT?

  1. Artificial Intelligence
  2. Mobile Learning (mLearning)
  3. Cloud Computing
• What does Artificial Intelligence enable machines to do?

  Act independently like humans
• What are some issues associated with Artificial Intelligence?

  Lack of resources and expertise
• What does Mobile Learning (mLearning) support?

  Self-paced learning
• What are some limitations of Mobile Learning (mLearning)?

  Emphasis on theory, limited disciplines, and lack of face-to-face interaction
• What is a key feature of Cloud Computing?

  Access to anything from anywhere
• What are some issues related to Cloud Computing?

  Security issues, cost management, and need for more resources
• What governance issues are associated with Cloud Computing?

  Management of multiple clouds