-usually between the patties themselves or their legal representatives (solicitors) or insurers
-both parties can suggest a resolution and it’s not usually binding unless the court proceedings have already been used
-inquisitorial process
-face to face or emails
Mediation
-both parties involved and a 3rd party (who helps revolve the dispute) (neutral) ‘mediator’ -trained lawyer
-parties agree the mediator, time, date and place of the mediation
-more formal than negotiation, less formal than conciliation
-used for contracts and family disputes
-inquisitorial
-non-binding/enforceable
-parties can use lawyers but must pay for them themselves.
Conciliation
-often trade unions (both parties involved)
-parties have control (time,venue, date)
-neutral 3rd party = conciliator - helps resolve the dispute
-makes suggestions, not the final decision
-used in business and employment disputes
-can use ACAS (arbitration and conciliation advisory service)
-non binding or enforceable
-less adversarial - more inquisitorial
-more formal than mediation, less formal than arbitration.
Arbitration
-most formal type of ADR
-a neutral 3rd party known as the arbitrator takes both sides into account and gets a decision called an ‘award’
-binding and enforceable
-arbitration rules = the arbitration act 1996
-both parties must agree with the arbitrator (a lawyer/technical expert)
-ranges from letters to almost a court like hearing
-parties can get represent themselves or get a lawyer (must pay themselves)
Arbitration
-can appeal (if you think it’s the law/process was wrong)
-used in commercial/package holiday disputes.
-businesses put a ‘Scott v Avery’ Clause in their original contract for agreement meaning ‘if we fall out in future we will take arbitration before courts’