M1

• Formal: Official

  Eg. Practitioner and a manager, practitioner and a service user
• informal: personal

  eg. friendship
• one to one: one person communicating with another

  Eg. Nurse to patient
• Group: more than 2 people

  Eg. The staff
• environment: the setting

  eg. a hospital
• Formal relationship:

  such as those formed by senior workers and managers, structured and usually arise our of an organisation overall agreed aims. They are defined by rules, regulations and policies. Attitudes and behaviours that involve respect empathy and professionalism are important characteristics.
• informal relationships:

  not defined by rules or regulations, formed from friends knowing each other well, sharing common interests and intimacy are important characteristics of informal relationships.