How can consumers end up having bounded-rationality
1 Consumers may not have the time to weigh up costs and benefits of information to make a satisfactory utility maximising decision
2 The choice of goods and services may be so large, that it becomes overwhelming for consumers to evaluate every single cost and benefit
3 The information may not exist, be clear, be asymmetric, too complex or there could be a lack of it
These ultimately prevent consumers from maximising utility