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Theme 1: Marketing and people
Human Resources
Approaches to Staffing
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Created by
Tiian
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Cards (11)
What is a zero hour contract?
A contract with no
guaranteed
hours
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What is a key feature of zero hour contracts for workers?
Workers
are not obliged to accept work
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What are the pros and cons of zero hour contracts?
For:
Provides work for
unemployed
individuals
Suitable for
students
needing
extra income
Businesses save money by not paying idle staff
Against:
Not suitable for long-term jobs
Workers cannot plan their income
Businesses cannot guarantee worker availability
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What is considered an asset in staffing?
Permanent
work and acceptable
remuneration
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How does treating staff as assets benefit a business?
It can help the business grow and be
beneficial
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What are the characteristics of staff treated as costs?
Zero hour contracts
Minimum wage
Lack of training
Financial incentives
for productivity
Cheap recruitment methods
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What is a disadvantage of flexible working for employees?
Workers may feel less
part of the team
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What is a potential advantage of flexible working for businesses?
Lower costs from
part-time contracts
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What are the advantages of W.L. Gore's approach to staffing?
Staff are called
'associates'
Individual pay discussions for
basic needs
Free private healthcare
Staff motivation from owning shares
Low
labour turnover
due to loyalty
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What does labour turnover measure?
The
percentage
of employees leaving a business
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How does W.L. Gore's treatment of staff affect labour turnover?
It results in very
low
labour
turnover
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