Consumer Legislation

• What are consumer laws designed to prevent?

  Businesses from treating customers unfairly
• How can businesses treat customers unfairly?

  By selling goods not as described
• What is an example of unsafe products?

  Toys containing unsafe chemicals
• What must businesses ensure about the condition of goods?

  They must be fit for sale and purpose
• What is required for the description of goods or services?

  It must be accurate
• What does the Consumer Protection Act 1987 prevent?

  Firms from selling dangerous products
• What does the Unfair Trading Regulations 2008 replace?

  The Trade Descriptions Act
• What does the Consumer Credit Act 1974 allow consumers to do?

  Change their minds about a loan
• What does the Data Protection Act 1998 control?

  The use of consumers' information
• What does the Computer Misuse Act 1990 prevent?

  Unauthorized access to computer information
• What does the Consumer Rights Act 2015 provide?

  Clear rights and protection for consumers
• What does the Consumer Rights Act cover?

  • Product quality
  • Returning goods
  • Repairs and replacements
  • Delivery rights
• What does the Food and Drugs Act 1984 regulate?

  What can be added to food products
• What does the Food Safety Act 1990 make illegal?

  Selling unsafe food to consumers
• What is intellectual property?

  Creativity that cannot be seen or touched
• What can intellectual property include?

  Business names and inventions
• How is intellectual property protected?

  By patents and copyrights
• What does the Labelling of Food Regulations 1970 require?

  Ingredients must be listed on labels
• What does copyright protect?

  Rights of writers and artists
• What is a trademark?

  A logo distinguishing products or brands
• What is the role of the Advertising Standards Authority (ASA)?

  Regulate content of advertisements
• What does the Weights and Measures Act 1986 require?

  Weights and measures must be accurate
• What does a patent grant its holder?

  Exclusive rights to a new invention
• What is the significance of the nutritional information on food packaging?

  It informs consumers about food contents
• How does the ASA ensure compliance with advertising standards?

  By investigating complaints about advertisements