Technological Influence

• What is the definition of ICT in business?

  Computing and communications systems for information exchange
• What does 3D printing produce?

  Products and components from computer designs
• How can ICT be used in a business?

  • Communication: emails, texts, ordering
  • Marketing: websites, spam
  • Stock control: databases, tills, barcodes
  • Record keeping: spreadsheets, finance, online banking
  • Selling: online auction sites
  • Research: using the internet
• Why might workers be concerned about new technology?

  They may lose jobs due to automation
• How can new technology affect promotion opportunities for workers?

  Promotion opportunities may be reduced
• What impact can new technology have on worker morale?

  It can lower morale due to job insecurity
• How can new technology affect workers' hours and pay?

  It may lead to fewer hours and reduced pay
• What is a potential health risk associated with new technology?

  Technology could pose dangers to workers
• What is a potential benefit of new technology for workers?

  New skills may lead to higher pay
• What does CAD stand for?

  Computer-Aided Design
• What is the main advantage of using CAD?

  It speeds up design and allows easy edits
• What are the advantages of using CAD?

  • Speeds up design and editing
  • Allows consideration of alternative designs
  • Reduces costs by eliminating prototypes
  • Improves quality by visualizing designs
  • Reduces errors through testing materials
  • Links to CAM for faster production
• What is a disadvantage of CAD?

  High setup costs for machinery and training
• What does CAM stand for?

  Computer-Aided Manufacturing
• What is the main advantage of CAM?

  It speeds up the entire production process
• What are the advantages of using CAM?

  • Links with CAD for faster production
  • Accurate measurements in manufacturing
  • Reduces errors and ensures quality
  • Suitable for mass production
  • Lowers wage costs with fewer workers
• What is a disadvantage of CAM?

  High setup costs and potential redundancies
• What is the impact of technology on customers?

  • Better service due to automation
  • Lower prices from reduced wage bills
  • Inferior service from low worker morale
  • Higher prices to cover machine costs
  • No effect if customers are unaware of changes
• What are the benefits of creating customer records using a database?

  • Effective data handling and quick searches
  • Easy to make changes and save work
  • Ability to create reports and hard copies
  • Mail merge for efficient correspondence
  • Marketing through customer profiles and loyalty schemes
• Why might customers be concerned about new technology?

  It may cause delays in service
• What is the definition of an app?

  Software designed for specific purposes
• What does e-commerce involve?

  Buying and selling via the internet
• What is m-commerce?

  Buying through handheld mobile devices
• What is the definition of social media?

  Websites for sharing information and ideas
• What is video conferencing?

  Video link between two or more people
• What is web chat?

  Real-time communication using web browsers
• What are the advantages of purchasing materials using e-commerce?

  • Compare images and prices easily
  • No travel costs to suppliers
  • Online payment may save bank charges
  • Potentially lower prices from sellers
  • Wider choice from many sellers
  • 24/7 ordering convenience
• What are the disadvantages of purchasing materials using e-commerce?

  • Goods cannot be inspected before purchase
  • Misleading images may affect quality judgment
  • Delays in receiving goods if returns are needed
  • Risk of fraud when paying online
  • Technical issues like reliability and speed