Why is important for good quality?

Cards (8)

  • To satisfy the needs of your customers.
  • To meet or exceed customer expectations at a price they are happy to pay.
  • To encourage customers (retailers and the public) to return and buy again.
  • To build confidence in the brand and improve the reputation of the organisation.
  • To improve the efficiency and reduce waste.
  • To give your business a competitive edge.
  • Reduces cost of dealing with complaints/returns.
  • To meet legal requirements e.g. labelling of food - "use by" dates.