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psych - UNIT 1
consumer behaviour (+business)
social
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Created by
Charlie Martin
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Cards (12)
What are social norms?
Unwritten rules about
proper
behavior
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Why do people conform to social norms?
To
fit in
and be accepted by others
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How are social norms exploited in advertising?
By appealing to
conformity
and
group membership
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What is normative social influence (NSI)?
Influence to be
liked
and
accepted
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What did Deatson and Gerard (1995) find about acceptance by others?
It is a powerful
resource
for individuals
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What does normative social influence lead to?
Compliance
in public behavior changes
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What is social proof?
Influence from observing others'
behaviors
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How does the number of people agreeing affect influence?
More
agreement
leads to greater influence
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What did Cialdini (1984) suggest about uncertain situations?
People look to others for
social proof
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What is the bandwagon effect?
Tendency
to
do
something
because
others
do
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How does the bandwagon effect manipulate consumer behavior?
It stimulates demand for
previously
unpopular
products
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What illusion does the bandwagon effect create?
That
a
product
or
behavior
is
already
popular
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