Organisational Design

• What does the chain of command refer to?

  The paths along which communication is passed down
• What is meant by span of control?

  How many workers are directly responsible to a manager
• What are the key features of a hierarchical design?

  • CEO at the top
  • Management levels below
  • Clear chain of command
• Who is at the top of a hierarchical design?

  CEO
• What factors influence organizational structure?

  • Views of management
  • Common assertion systems
  • Traditions of the business
  • Skills of the workforce
• What is the purpose of project design in a matrix structure?

  To manage single products
• What is the role of R+D in a matrix design?

  To support projects A and B
• How is product design structured in a matrix organization?

  • Split into products
  • Managed by different departments
• What departments are typically involved in product management?

  HR, Production, Marketing, Accounts
• How does a matrix design affect span of control?

  It allows for more span of control