Business stakeholders

• What is a stakeholder in a business?

  A person or group interested in a business
• Why do businesses need to be aware of their stakeholders?

  Stakeholders are affected by business activities
• How can stakeholders influence a business?

  They can affect the decisions a business makes
• What are the two types of stakeholders?

  • Internal stakeholders
  • External stakeholders
• Who are internal stakeholders?


  People or groups within a business
• Who are external stakeholders?


  People or groups outside a business
• What are the eight main types of stakeholders?

  1. Shareholders and owners
  2. Managers
  3. Employees
  4. Customers
  5. Suppliers
  6. Local community
  7. Pressure groups
  8. Government
• What is the role of shareholders in a public limited company (PLC)?

  They influence the business' aims and objectives
• What is the role of managers in a business?

  They implement decisions and oversee work
• What do employees do in a business?

  They carry out day-to-day work
• Who are customers in relation to a business?

  People who buy products or services
• What is the role of suppliers in a business?

  They provide products or services to the business
• Who constitutes the local community in relation to a business?

  People and organizations near the business
• What are pressure groups in the context of business?

  Groups sharing a common interest related to business
• What is the government's role concerning businesses?

  Businesses make tax payments to the government
• What is the key difference between a stakeholder and a shareholder?

  Stakeholders have an interest, shareholders own shares
• Why is it important to distinguish between stakeholders and shareholders?

  They have different roles and interests in a business