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Cards (47)
What is the main topic discussed in the document?
Motivation
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What does Dan Ariely's work focus on in relation to motivation?
The difference between
market norms
and social norms
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What is a market norm primarily associated with?
Monetary compensation
and rewards
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How does the framing of a task affect motivation?
It influences the perception of work as something
significant
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Why is the role of a cleaner considered essential despite not saving lives?
Because they contribute to the overall functioning of the
environment
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What need does belonging fulfill in a workplace context?
It helps individuals feel part of something
larger
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What are two ways to enhance motivation in the workplace?
Make people feel
valued
and have fun
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What do needs inspire in a motivational context?
Connection
, goals, meaning, and
equity
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What does needs theory emphasize in motivation?
Challenging tasks and
competence
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What is one way to inspire employees according to the document?
By giving
meaning
and
recognition
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Who proposed the goal-setting theory in 1968?
Locke
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What does the meaning of a job refer to in a motivational context?
Re-focusing on the job's
significance
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How does connection relate to pro-social motivation?
Beneficiaries
of work can enhance pro-social motivation
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What does equity refer to in a workplace context?
Fair treatment of
employees
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What are the key components of job design mentioned in the document?
Task significance
,
autonomy
, and
feedback
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What is the next main topic discussed after motivation?
Power and Influence
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Who identified the six bases of power in 1959?
French and Raven
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What are three bases of power mentioned in the document?
Legitimacy
,
reward
, and
coercion
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How does the base of power vary?
It changes depending on the
scenario
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What is the desired outcome of power in a workplace context?
Commitment
rather than
compliance
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What should be avoided to prevent negative reactions in the workplace?
Pressuring
employees
too hard
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Who authored "Weapons of Influence" in 1984?
Cialdini
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What are three methods of influence mentioned in the document?
Liking
,
social proof
, and
scarcity
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How are influence methods described in the document?
As subtle
techniques
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What does the "door in the face" technique involve?
Making a large request that is likely to be refused, followed by a smaller request
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What does the "foot in the door" technique involve?
Making a small request that is likely to be accepted, followed by a larger request
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What is a recommended action if an apology is needed?
Apologize
even
if it is not your fault
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What is the next main topic discussed after power and influence?
Obedience
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Why is obedience still important to understand in modern organizations?
Even with the rise of
flat hierarchies
, it remains relevant
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What pressure do individuals face in relation to obedience?
Pressure to
conform
despite personal thoughts
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What was the Milgram experiment designed to demonstrate?
The willingness to
inflict pain
on others when instructed
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Why must rules be followed in some industries?
To ensure safety and
compliance
with
regulations
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What is a caution regarding following rules blindly?
It can lead to
compliance
rather than commitment
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What can result from blind obedience in the workplace?
It can ruin
leader-member exchange (LMX)
relationships
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What is a recommended alternative to blind obedience?
Using
positive influence techniques
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What type of persuasion is suggested for effective influence?
Rational persuasion
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What type of influence is preferred over hard tactics?
Soft influence
and
autonomy
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What does nudge theory suggest?
Subtle
changes can influence behavior without restricting choices
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What does the elaboration likelihood model propose?
It appeals to
reason
and
emotion
through two routes
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What is the next main topic discussed after obedience?
Leadership
and
Relationships
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