Managers

• What is the primary role of a manager in a business?

  To manage people and resources
• What are the five key tasks identified by Peter Drucker for managers?

  Setting objectives, organizing, motivating, measuring, developing
• What is the first task of managers according to Drucker?

  Setting objectives and planning
• What is the second task of managers according to Drucker?

  Organising a group
• What is the third task of managers according to Drucker?

  Motivating and communicating
• What is the fourth task of managers according to Drucker?

  Measuring performance
• What is the fifth task of managers according to Drucker?

  Developing people
• What five main tasks did Henri Fayol identify for managers?

  Planning, organizing, commanding, coordinating, controlling
• How do the views of Drucker and Fayol on management tasks compare?

  There is some overlap between their views
• How does a manager's seniority influence their engagement in tasks?

  More senior managers focus on strategic tasks
• Why might a junior manager not set corporate objectives?

  They lack the authority and experience
• What should a senior manager focus on instead of measuring performance?

  Analyzing results and determining actions
• What are the three key levels of management in a business?

  1. Senior Management

  • Sets corporate objectives and strategic direction

  1. Middle Management

  • Runs business functions and departments

  1. Junior Management

  • Monitors day-to-day tasks and manages teams
• Who typically makes up senior management?

  Board of Directors
• What is the responsibility of the Board of Directors?

  To set corporate objectives and strategic direction
• Who is accountable to senior management?

  Middle Management
• What is the role of middle management?

  To run business functions and departments
• What is the role of junior management?

  To monitor and control day-to-day tasks
• What are the key characteristics of effective leaders?

  • Clear focus
  • Good motivator
  • Good communication skills
  • Good listener