Motivation- McGregor (Theory X and Y)

• Who developed the theories of Theory X and Theory Y?

  McGregor
• How did McGregor view Theory X and Theory Y?

  As two extremes on a spectrum of behaviors
• What are the characteristics of Theory X workers?

  • Dislike work and avoid it
  • Lack ambition and dislike responsibility
  • Prefer to be led
  • Desire security
• What management system is needed for Theory X workers to achieve objectives?

  Coercion, control, and punishment
• What are the characteristics of Theory Y workers?

  • View work as similar to rest or play
  • Do not dislike work under good conditions
  • Seek responsibility if motivated
• What is the management implication for Theory Y workers to achieve objectives?

  Use rewards as motivators
• What is the challenge for management with Theory Y workers?

  Create an environment for creativity