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• What is one of the husbandry requirements of animals sold?

  Apply husbandry requirements of animals
• What types of products should be identified in a pet store?

  Livestock and non-livestock products
• What is a key aspect of customer service in a pet store?

  Good customer service is essential
• What legislation should be understood in relation to animals?

  Understand current legislation and Codes of Practice
• What is one of the learning outcomes for the year?

  Understand how to apply for a pet shop licence
• What should be understood about livestock products?

  Understand the sources of livestock products
• What is important for marketing a pet store?

  Understand the importance of marketing
• What customer service skills are applicable?

  Understand customer service skills in retail
• What is the straight layout also known as?

  Commonly known as the straight layout
• What is a benefit of the grid floor plan?

  Helps meet customer needs quickly
• What is a disadvantage of the grid floor plan?

  Design isn’t particularly innovative
• What does the loop floor plan do for customers?

  Takes customers on a guided experience
• What is a pro of the loop floor plan?

  Customers make more in-store purchases
• What is a con of the loop floor plan?

  Customers may get frustrated with delays
• What is the free flow floor plan known for?

  Allows creative displays and product showcasing
• What is a disadvantage of the free flow floor plan?

  Floor space isn’t maximized
• What does the spine layout feature?

  A central pathway with branching aisles
• What is a pro of the spine layout?

  Provides a clear path for customers
• What is a con of the spine layout?

  Can be boring and uninteresting for customers
• What should you research when planning to open a pet store?

  Research the size, rent, and location