Financial Ombudsman Service (FOS)

Imogen Phillips

Cards (3)

Purpose 
Ensures fairness.
Responsibilities
Investigating complaints and providing resolutions.
Influence  
Holds firms accountable for service failures.

See similar decks

3.5.1 Setting financial objectives
AQA A-Level Business > 3.5 Decision making to improve financial performance
78 cards
1.3.1 Product/Service Design
Edexcel A-Level Business > Theme 1: Marketing and People > 1.3 Marketing Mix and Strategy
29 cards
3.5.1 Interpretation of Financial Statements
Edexcel A-Level Business > Theme 3: Business Decisions and Strategy > 3.5 Assessing Competitiveness
27 cards
3.3.1 Revenue
Edexcel A-Level Economics > Theme 3: Business behaviour and the labour market > 3.3 Revenues, costs, and profits
64 cards
3.3.1 Gas Pressure
AQA GCSE Physics > Unit 3: Particle Model of Matter > 3.3 Particle Motion in Gases
49 cards
3.3.1 Natural Selection
Edexcel A-Level Psychology > Unit 3: Biological Psychology > 3.3 Evolutionary Explanations of Aggression
42 cards
3.3.1 Religious Institutions
WJEC GCSE Religious Studies > Unit 3: Study of a World Faith > 3.3 Community and Tradition
63 cards
3.5.1 Demand for labour
Edexcel A-Level Economics > Theme 3: Business behaviour and the labour market > 3.5 Labour market
31 cards
3.3.1 Homeostasis
OCR GCSE Biology > B3: Organism Level Systems > 3.3 Maintaining Internal Environments
31 cards
3.3.1 Mitosis
Edexcel A-Level Biology > Topic 3: Voice of the Genome > 3.3 Cell Division and Differentiation
28 cards
3.3.1 Gas Pressure
GCSE Physics > Unit 3: Particle Model of Matter > 3.3 Particle Motion in Gases
25 cards
3.3.1 Perfect Competition
Edexcel GCSE Economics > 3. Business Economics > 3.3 Market Structures
49 cards
5.3.1 Vaccination
Edexcel GCSE Biology > Topic 5: Health, Disease and the Development of Medicines > 5.3 Vaccination and Antibiotics
28 cards
9.3.1 Pollution
Edexcel GCSE Biology > Topic 9: Ecosystems and Material Cycles > 9.3 Human Impact on the Environment
30 cards
3.3.3 Profit
Edexcel A-Level Economics > Theme 3: Business behaviour and the labour market > 3.3 Revenues, costs, and profits
51 cards
7.3.1 Questionnaires
AQA A-Level Psychology > 7. Research Methods > 7.3 Self-Report Techniques
43 cards
3.2.1 Costs
Edexcel GCSE Economics > 3. Business Economics > 3.2 Costs, Revenues, and Profits
28 cards
6.3.1 Sportsmanship
GCSE Physical Education > 6. Socio-cultural influences > 6.3 Ethical and socio-cultural issues in physical activity and sport
82 cards
8.3.1 Globalization
AQA A-Level Computer Science > 8.0 Consequences of uses of computing > 8.3 Cultural issues
11 cards
3.3.1 Assessing Effectiveness
Edexcel A-Level Media Studies > Component 3: Cross-Media Production > 3.3 Evaluation and Reflection
40 cards
1.3.1 Diffusion
Edexcel GCSE Biology > Topic 1: Key Concepts in Biology > 1.3 Transport Mechanisms
31 cards