Is10

• What are Information Systems (IS)?

  Structured frameworks for managing information
• How do Information Systems support organizations?

  They enhance decision-making and coordination
• What role do Information Systems play in modern businesses?

  Enhancing efficiency and enabling global connectivity
• What are the positive impacts of Information Systems?

  • Increased efficiency through automation
  • Enhanced communication via digital tools
  • Data-driven decision-making with analytics
  • Economic growth through innovation
  • Democratized access to information
  • Globalization and 24/7 connectivity
• What are the negative impacts of Information Systems?

  • Job displacement due to automation
  • Increased cybersecurity risks
  • Privacy concerns from data collection
  • Digital divide between tech access
  • Over-reliance leading to disruptions
  • Cost-related challenges in maintenance
• What does e-business refer to?

  Integration of digital technologies in business
• What is the focus of e-commerce?

  Buying and selling goods online
• What is e-commerce security?

  Guidelines for safe online transactions
• What are the security concerns in e-commerce?

  • Transaction security for payments
  • Identity theft protection
  • Data breaches prevention
  • Phishing attacks avoidance
• What are key security strategies in e-commerce?

  • SSL/TLS encryption for data protection
  • Secure payment gateways for transactions
  • Two-factor authentication for accounts
  • PCI compliance for credit card data
• Why is strong security important in e-business?

  It builds trust and reduces financial losses
• What are the basics of eCommerce security?

  Privacy, integrity, authentication, non-repudiation
• What does privacy in e-business mean?

  Protecting sensitive information from misuse
• How can businesses ensure privacy?

  Use SSL/TLS encryption and comply with regulations
• What is integrity in the context of e-business?

  Ensuring data accuracy and reliability
• How can businesses maintain data integrity?

  Implement hashing algorithms and regular validation
• What is authentication in e-business?

  Verifying the identity of users and systems
• What methods can enhance authentication?

  Use multi-factor authentication and biometrics
• What does non-repudiation mean?

  Ensuring actions cannot be denied by parties
• How can businesses ensure non-repudiation?

  Use digital signatures and maintain audit logs
• What are common eCommerce security issues?

  • Lack of trust in privacy and security
  • Counterfeit sites mimicking legitimate ones
  • Malicious alterations to website content
  • Theft of customer data
  • Damages to computer networks
  • Denial of service attacks
• What are mitigation strategies for eCommerce security issues?

  • Implement SSL/TLS encryption
  • Display trust seals for reassurance
  • Provide transparent privacy policies
  • Comply with data protection laws
  • Use reputation management techniques
  • Offer customer guarantees
• What is malware?

  Malicious software designed to exploit systems
• What types of malware are relevant to e-commerce?

  Spyware, keyloggers, ransomware, skimming malware
• What are viruses?

  Self-replicating malicious programs
• How do viruses infect systems?

  Through infected files or malicious links
• What is the impact of malware on e-commerce?

  Compromised data and loss of reputation
• What are types of online fraud in e-commerce?

  Phishing, account takeovers, CNP fraud, fake refunds
• What is the impact of online fraud?

  Financial losses and damaged customer trust
• What are mitigation strategies for online fraud?

  • Implement antivirus and anti-malware tools
  • Secure payment pages with PCI DSS compliance
  • Educate customers on phishing
  • Use multi-factor authentication
• What causes uncertainty in online transactions?

  Perceived risks and lack of transparency
• What are the challenges of complexity in online transactions?

  Difficulties navigating payment processes
• What are mitigation strategies for uncertainty and complexity?

  • Simplify checkout processes
  • Provide detailed transaction confirmations
  • Implement secure payment gateways
  • Offer robust customer support
• What are e-commerce website security measures?

  • Use secure communication protocols
  • Implement SSL/TLS encryption
  • Regularly update security measures
  • Monitor for vulnerabilities
• What are the perceived barriers to building trust in e-commerce platforms?

  Lack of transparency, technical challenges, security concerns
• What are the perceived risks in online transactions?

  Transaction failures and payment data interception
• What causes concerns about transaction failures?

  Poorly designed payment systems and insufficient communication
• What customer perspectives contribute to online transaction uncertainty?

  Worry about hidden fees and unclear return policies
• What challenges do users face in online transactions?

  Difficulties navigating poorly optimized payment processes
• What technical issues can affect online transactions?

  Latency, downtime, and compatibility issues