Perspective of Managerialism

• What does managerialism combine?

  Management knowledge and ideology
• How does managerialism affect decision-making powers?

  It deprives owners and employees of power
• What justifies the application of managerial techniques according to managerialism?

  Superior ideology and expert training
• What does managerialism claim about efficiency?

  It can solve all social problems > as efficiency leads to productive profit maximisation, leading to competitive advantage.
• What is Goodhart's Law?

  A measure becomes ineffective when targeted
• What does Campbell's Law highlight?

  Highlights the unintended negative effects of policies
• What is an example of "gaming the metrics"?

  • Creaming -targeting easy cases while ignoring difficult ones
  • Lower Standards- lowering the pass rate to increase the number of people passing.
  • Omission or Distortion of Data - reduce crime figures by not reporting criminal acts.
  • Cheating - teachers altering work of students when being measured by their performance.
• What are key performance indicators (KPIs)?

  • Vision
  • Goals
  • Critical Success Factors (CSFs)
  • Measurable Indicators (KPIs)
  • Metrics
  • Management to metrics
• What is New Public Management focused on?

  Driven by targets and Measurement of everything in public services
• How does managerialism manifest in schools?

  Through competition and league tables
• What is the impact of managerialism on teachers?

  Focus on planning and spreadsheets over creative engagement with pupils.
• What is the purpose of education according to the study material?

  • To prepare children as human capital
  • to develop children to play their part in society
  • to future children to live fulfilling lives
• What shift has occurred in higher education management?

  From collaboration to market competition
• What is the role of the Office for Students (OFS)?

  To embed higher education as competitive
• What are the consequences of managerialism in higher education?

  Rationalization of student relationships
• What is continuous improvement in management?

  Quality control mechanism for teaching
• What is the impact of gender bias in student surveys?

  It affects the evaluation of teaching quality
• What does managerialism shift from in public services?

  From state provision to state commissioning
• What is the concern of managers in Business Process Outsourcing (BPO)?

  Optimizing profit for shareholders
• What does institutional isomorphism refer to?

  Organizations developing similar structures