-James describes the psychological process of conversion
-inner self is aware of being divided & unhappy but during conversion to religion becomes unified & happy
-religious ideals & morals, that previously weren't given much thought, become central to personal habits & consciousness
-example of S. Hadley, who described himself as 'a homeless, friendless, dying drunkard'
--> considered suicide, yet had a conversion experience & never wanted another strong alcoholic drink again. The sick soul had been met, helped & unified, given a new sense of purpose & morality