Motivation

• What is motivation defined as?

  The desire and energy to be committed
• Why is employee engagement important?

  It helps employees feel positively about their job
• What are the reasons for motivating staff?

  • Improved productivity
  • Reduced costs
  • Improved reputation
  • Improved likelihood of meeting objectives
  • Competitive advantage
• How does happy workers lead to improved productivity?

  Happy workers are more productive
• How do productive workers reduce costs?

  They make fewer mistakes and reduce unit costs
• What is one impact of reduced absenteeism?

  Lower operational costs
• How does motivation improve a company's reputation?

  Motivated workers interact better with customers
• What is the relationship between personal values and company objectives?

  Aligned values improve meeting objectives
• How does competitive advantage relate to motivation?

  Good interactions lead to brand loyalty
• What are the levels of Maslow's hierarchy of needs?

  1. Basic needs: Food, clothing, shelter
  2. Safety needs: Employment, warmth
  3. Social needs: Relationships, community
  4. Self-esteem: Recognition, social events
  5. Self-actualization: Reaching full potential
• What are hygiene factors according to Herzberg?

  Factors that prevent job dissatisfaction
• What do motivators provide according to Herzberg?

  Job satisfaction and improved productivity
• What is a key motivator mentioned by Herzberg?

  Recognition for effort and achievement
• How do motivators differ from hygiene factors?

  Motivators concern the job itself
• What must be distinguished according to Herzberg?

  Movement and motivation
• What are the two groups of motivating factors in Herzberg's theory?

  1. Hygiene factors
  2. Motivators
• What does Incary argue is the main force that motivates employees?

  Money
• How does Taylor suggest employees should be paid?

  Based on the amount of work done
• What is the main aim of Taylor's theory?

  Improving productivity and efficiency
• What are the advantages of Taylor's theory?

  • Managers are in control
  • Increased production
  • Cost of production is reduced
• What are the disadvantages of Taylor's theory?

  • Work is rushed, leading to mistakes
  • Employees may feel bored with repetitive tasks
• What does Elton Mayo's theory emphasize regarding managers?

  They should prioritize employee interests
• How does Mayo suggest productivity can be increased?

  By treating employees as unique individuals
• What was the result of Mayo's experiment regarding productivity?

  Increased when workers were being watched
• What are the advantages of Mayo's human relations theory?

  • Effective communication
  • Coordinated teamwork
  • Increased productivity
  • Better job satisfaction for employees
  • Shifts focus away from money
• What are the disadvantages of Mayo's human relations theory?

  • Requires more responsibility
  • Increased stress levels with work pressure
• What does Taylor's theory on motivation argue is the main force that motivates employees?

  Money
• According to Taylor's theory, how should employees be paid?

  Based on the amount produced
• What are the principles of Taylor's theory on motivation?

  • Develop scientific ways of doing jobs
  • Clear division of responsibilities
  • Cooperation among employees
  • Performance-based pay
  • Division of tasks rather than multitasking
  • Development of each person to reduce differences
  • Rigid hierarchy with strict surveillance
• What is the main aim of Taylor's theory on motivation?

  Improving productivity and efficiency
• What are the advantages of Taylor's theory on motivation?

  • Managers are in control
  • Increased production
  • Reduced cost of production
• What are the disadvantages of Taylor's theory on motivation?

  • Work is rushed, leading to mistakes
  • Employees waste responsibility
  • Boredom from repetitive tasks
• What does Taylor's theory suggest about psychological factors in the workplace?

  They should be humanistic, not mechanistic
• Who is associated with the human relations school of thought in motivation?

  Elton Mayo
• What does Mayo's theory emphasize regarding managers and employees?

  Promoting employees' interests and valuing opinions
• How does Mayo suggest productivity can be increased?

  Treating employees as unique individuals
• What was the key finding from Mayo's experiment regarding productivity?

  Increased when workers were being watched
• What are the advantages of Mayo's human relations theory?

  • Effective communication
  • Coordinated teamwork
  • Increased productivity
  • Better job satisfaction for employees
  • Shifts focus away from money
• What are the disadvantages of Mayo's human relations theory?

  • Requires more responsibility
  • Increased stress levels
• What findings suggest important factors in motivating employees according to Mayo?

  1. Recognition, belonging, and security are important
  2. Employees should be seen as group members
  3. Managers need to consider individual needs
  4. Greater communication improves relations and output