The family comprises of Bob Cratchit, his wife, and their six children: Martha, Belinda, Peter, two smaller Cratchits, and the ill but ever-cheerful Tiny Tim
Bo Cratchit is Scrooge's clerk and works in unpleasant conditions without complaint
Dickens describes the close family as poor but rich in love
When the ghost of Christmas Present takes Scrooge to visit the Cratchits on Christmas Day, he sees Bob Cratchit carrying his sickly son Tiny Tim, and later raising a toast to Scrooge for providing the feast
The Ghost of Christmas Yet to Come shows the Cratchits in a future where Tiny Tim has died. Bob Cratchit's love for his son is shown through his grief
Scrooge's change of heart is shown when he buys a giant prize turkey for the Cratchits
In the end, when Scrooge changes his ways for the better, Bob Cratchit is delighted. He welcomes Scrooge's new-found generosity and friendship