digital communication

• What is digital communication?

  Exchanging information via technology
• Who are stakeholders in digital communication?

  People interested in your business
• Which technologies are used for digital communication?

  Websites, emails, and apps
• How can websites be used for digital communication?

  To display product range to customers
• Who cares about financial reports on a website?

  Shareholders and potential shareholders
• What is the role of email in digital communication?

  To confirm orders with suppliers
• How can employees use email effectively?

  To exchange information across departments
• What is one advantage of using apps for communication?

  They can provide information to customers
• What is a common use of WhatsApp in a business context?

  To create groups for employee communication
• What are the cost considerations for digital communication methods?

  Websites and apps can be costly
• Why might a business choose email over a website for communication?

  Email is often less costly than websites
• What are the main forms of digital communication discussed?

  • Websites
  • Emails
  • Apps
• What are the advantages and disadvantages of different digital communication methods?

  Advantages:

  • Websites: Display product range and financial reports
  • Emails: Efficient for order confirmations and internal communication
  • Apps: Direct communication with customers

  
  

  Disadvantages:

  • Websites: Can be costly to build and maintain
  • Apps: Development and maintenance can be expensive
  • Emails: Less effective for large-scale communication