Clinical governance is a systematic approach to maintaining and improving the quality of patient care. it follows 7 pillars
7 pillars of clinical governance?
pt and public involvement
info and IT
risk management
audit
training and education
clinical care effectiveness
staffmanagment
pt and public involvement?
public opinions on service and suggestion for improvement
eg pt feedback and pt testing products
Info and IT?
pt info and systems used in healthcare
protects pt info
systems up to date as possible
eg reg changing passwords, updates, info stored/saved/shared effectively (GDC Standard 4)
Risk management?
ensures pt, staff and public are safe
procedures in place to minimise risk
eg stop before you block, counting teeth and confirming in XLA
Audit?
cyclic process
measured against agreed standard
identifies issues, gold standard, collect date, implement change and reaudit
eg RADS, DNA rate
Training and education?
CPD
PDP
aware of relevant guidelines and research
Effectivement in clinical care?
research and implementing this into every day practice
measure of healthcare intervention work
eg clinical trials, testing products
staff managment?
staff are managed so pt safe in there care
eg correct staff for jobs, DBS, qualifications
procedures/protocols for raising concerns
monitoring absencces
staff progress meetings
key lines of enquiry of CQC
safe - pt/people protected from abuse and avoidable harm
effective - care and tx achieves good outcomes, quality of life
caring - treat pt with compassion, kindness, dignity and responses
responsive - services organised so meets people needs
well-led - leadership management and government of organisation assures the delivery of high-quality person-centered care supports learning and innovation and promotes an open and fair culture