Purcom

• What is the first quality mentioned in the study material?

  Competence
• What does competence refer to?

  Skills, knowledge, ability
• What does confidence refer to?

  Feeling, self-assurance, trust
• What is the origin of the word communication?

  Latin "communis" meaning "to make common"
• How is communication defined in the study material?

  Art of transmitting info through symbols
• What are the two types of communication?

  Intrapersonal and interpersonal
• What is intrapersonal communication?

  You are the sender-receiver
• What is interpersonal communication?


  From one person to another
• What are the two forms of information?

  Oral and written
• Why are speaking and listening considered a twin process?

  Both are essential for effective communication
• Why are writing and reading considered twins?

  Both involve the exchange of information
• How is nonverbal communication related to oral communication?

  Nonverbal cues accompany spoken words
• What is the first skill learned as an infant?

  Listening
• What is the second skill learned as an infant?

  Reading
• What is the third skill learned as an infant?

  Speaking
• What are the five elements of communication?

  1. Source
  2. Recipient
  3. Message
  4. Medium
  5. Effect feedback
• What is MASSCOM?

  Mass communication, a form of communication
• What is the difference between ordinary communication and MASSCOM?

  MASSCOM involves larger audiences
• What are the elements in MASSCOM called?

  Source, recipient, message, medium, effect feedback
• What are the seven purposes of reading and writing?

  To inform, enlighten, convince, persuade, impress, actuate, entertain
• What is the climax of a joke called?

  Punchline
• What are the patterns and development in communication?

  • Exposition: to explain
  • Narration: telling a story
  • Description: describe features
• What are the two types of description?

  1. Technical/Objective Description
  2. Impressionistic/Subjective Description
• What is argumentation?

  Reasoning to influence beliefs
• What are the principles of order/arrangement in exposition?

  1. Chronological Order
  2. Deductive Order
  3. Inductive Order
• What are the principles of order/arrangement in narration?

  1. Chronological Order
  2. Epic Order
• What are the principles of order/arrangement in description?

  1. Comparison and Contrast
  2. Easy-to-Hard Order
  3. Least-to-Greater Order
  4. Order of Space
• What are the principles of order/arrangement in argumentation?

  1. Agreeable-to-Disagreeable Order
  2. Climactic Order
  3. Emergency Order
  4. Nestorian Order
• What is the cycle of oral communication?

  • Speaker: idea, language, sound
  • Listener: idea, language, sound
  • Feedback loop between speaker and listener
• Can the roles of speaker and listener switch?

  Yes, during feedback
• Does the process of communication change when roles switch?

  Yes, it's a two-way process
• What are the qualities of effective writing?

  1. Unity
  2. Coherence
  3. Emphasis
• How can emphasis be achieved in writing?

  • Bold or capitalized letters
  • Colored pens or highlighters
  • Underlining
• What are the steps in the writing process?

  1. Preparation/Planning
  2. Outlining
  3. Gathering materials
  4. Rough Draft
  5. Editing
  6. Proofreading
  7. Final Copy
• What are the methods of speaking?

  1. Read Speech
  2. Memorized Speech
  3. Extemporaneous Speaking
  4. Impromptu Speaking
• What are the approaches to writing?

  1. Heuristic Approach
  2. Holistic Approach
  3. Spiral Approach
• What are the principles of writing?

  • Know your reader
  • Know your purpose
  • Know your subject matter
  • Organize materials
  • Write objectively
  • Use correct format
  • Use formal English
  • Adopt ethical standards