Approaches to staff

• Multi skilling = the practice of training employees to have a wide range of skills and knowledge to work on multiple projects
• Part time working = 15 hours or less per week, 20 hours or less per week. An employee working for only part of the working week, or anything less than full time
• Flexible working = working arrangements which allow employees to vary the amount, timing, or location of their work.
• Outsourcing = moving part of the product process to another area, usually which has low labour costs.
• dismissal = The employer terminates the contract, either with or without giving notice
• redundancy = where the services of an employee are no longer required by the business
• collective bargaining = the negotiation of employment terms between an employer and a group of workers
• Individual approach = negotiations between the employer and worker.
• Staff are an asset to a business as they bring knowledge, skills, and expertise to the business

  • Staff can increase productivity, drive innovation and enhance customer service - all of which contribute to the success and profitability of the business
  • Staff can help to build a positive reputation for the business 
• Staff also generate costs to a business:

  • costs associated with hiring and training workers
  • costs associated with managing workers as managers have to be hired
  • costs associated with paying the salaries of full time workers
  • costs associated with paying wages of hourly staff
• The Impact of National Minimum Wages on Staffing Costs

  • If the government introduces (or raises) a national minimum wage it will apply to employees who receive a wage, rather than a salary
  • Businesses that employ workers on a wage basis will face higher labour costs