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STP- situational judgement
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Deepika
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Cards (26)
What are the five levels of appropriateness in the scenario?
Very appropriate
, somewhat appropriate, neither,
somewhat inappropriate
, very inappropriate
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Why is breaking work into smaller tasks a good time management technique?
It helps manage
workload
and set deadlines
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How should you respond to colleagues asking for help with short tasks?
Explain you can only help with
urgent tasks
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What is the consequence of helping all colleagues with short tasks?
Your own
deadline
may become unrealistic
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Why is delegating your work to another colleague inappropriate?
It is an important part of your
training
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What should you do if you find the work uninteresting?
Discuss your concerns with your
supervisor
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What is the appropriate response if a patient feels offended?
Apologize to the patient for
offending
them
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Why is it important to ask the patient if they are comfortable continuing the diagnostic testing?
To ensure the patient feels
respected
and safe
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What is considered unprofessional behavior in a healthcare setting?
Laughing in
inappropriate
situations
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What should you do if a patient is given misleading medical advice?
Advise the patient to discuss options with
doctors
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How should you address Kelly's concerns about being excluded from the meeting?
Apologize
and
clarify
the
situation
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What is the appropriate action if the main door locks at 6:00?
Inform others about the locking time
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Why is it inappropriate to inform Kelly that it was her fault for being late?
It is
rude
and does not address her concerns
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What should you do if you observe a colleague giving incorrect medical advice?
Tell a
senior colleague
about the observations
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What is the importance of exploring Timothy's reasons for his recommendations?
It demonstrates
empathy
and
understanding
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Why is it important to maintain clear communication with patients?
It ensures they understand their
treatment options
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What is a key aspect of professionalism in healthcare?
Acknowledging and addressing
patient
concerns
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What should you do if a colleague is struggling with an urgent task?
Advise them to speak to their
line manager
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How can you balance helping a colleague and completing your own tasks?
Find a solution that supports both
needs
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What is the consequence of bypassing security measures in a hospital?
It poses a
security risk
and is
inappropriate
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What is the importance of adhering to hospital protocols?
It ensures
patient
and workplace
safety
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What are the key components of time management and prioritization in a work setting?
Break
tasks
into
smaller
steps
Set deadlines
for
each task
Prioritize
essential work
Provide limited assistance
to
others
Avoid delegating
assigned work
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What are the principles of professionalism and ethical conduct in healthcare?
Acknowledge and address
patient
concerns
Avoid unprofessional behavior
Provide accurate medical advice
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What are the key aspects of communication and conflict resolution in a workplace?
Clear and respectful communication
Address
concerns
directly and professionally
Avoid confrontational language
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What are effective problem-solving and collaboration strategies?
Offer
practical solutions
for colleagues
Seek help from
supervisors
when necessary
Balance helping others with
personal responsibilities
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What are the levels of appropriateness in workplace responses?
Very Appropriate
: Aligns with
standards
Somewhat Appropriate
:
Reasonable
but minor drawbacks
Neither
:
Neutral response
Somewhat Inappropriate: Lacks professionalism
Very Inappropriate
:
Conflicts with responsibilities
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