STP- situational judgement

    Cards (26)

    • What are the five levels of appropriateness in the scenario?
      Very appropriate, somewhat appropriate, neither, somewhat inappropriate, very inappropriate
    • Why is breaking work into smaller tasks a good time management technique?
      It helps manage workload and set deadlines
    • How should you respond to colleagues asking for help with short tasks?
      Explain you can only help with urgent tasks
    • What is the consequence of helping all colleagues with short tasks?
      Your own deadline may become unrealistic
    • Why is delegating your work to another colleague inappropriate?
      It is an important part of your training
    • What should you do if you find the work uninteresting?
      Discuss your concerns with your supervisor
    • What is the appropriate response if a patient feels offended?
      Apologize to the patient for offending them
    • Why is it important to ask the patient if they are comfortable continuing the diagnostic testing?
      To ensure the patient feels respected and safe
    • What is considered unprofessional behavior in a healthcare setting?
      Laughing in inappropriate situations
    • What should you do if a patient is given misleading medical advice?
      Advise the patient to discuss options with doctors
    • How should you address Kelly's concerns about being excluded from the meeting?
      Apologize and clarify the situation
    • What is the appropriate action if the main door locks at 6:00?
      Inform others about the locking time
    • Why is it inappropriate to inform Kelly that it was her fault for being late?
      It is rude and does not address her concerns
    • What should you do if you observe a colleague giving incorrect medical advice?
      Tell a senior colleague about the observations
    • What is the importance of exploring Timothy's reasons for his recommendations?
      It demonstrates empathy and understanding
    • Why is it important to maintain clear communication with patients?
      It ensures they understand their treatment options
    • What is a key aspect of professionalism in healthcare?
      Acknowledging and addressing patient concerns
    • What should you do if a colleague is struggling with an urgent task?
      Advise them to speak to their line manager
    • How can you balance helping a colleague and completing your own tasks?
      Find a solution that supports both needs
    • What is the consequence of bypassing security measures in a hospital?
      It poses a security risk and is inappropriate
    • What is the importance of adhering to hospital protocols?
      It ensures patient and workplace safety
    • What are the key components of time management and prioritization in a work setting?
      • Break tasks into smaller steps
      • Set deadlines for each task
      • Prioritize essential work
      • Provide limited assistance to others
      • Avoid delegating assigned work
    • What are the principles of professionalism and ethical conduct in healthcare?
      • Acknowledge and address patient concerns
      • Avoid unprofessional behavior
      • Provide accurate medical advice
    • What are the key aspects of communication and conflict resolution in a workplace?
      • Clear and respectful communication
      • Address concerns directly and professionally
      • Avoid confrontational language
    • What are effective problem-solving and collaboration strategies?
      • Offer practical solutions for colleagues
      • Seek help from supervisors when necessary
      • Balance helping others with personal responsibilities
    • What are the levels of appropriateness in workplace responses?
      • Very Appropriate: Aligns with standards
      • Somewhat Appropriate: Reasonable but minor drawbacks
      • Neither: Neutral response
      • Somewhat Inappropriate: Lacks professionalism
      • Very Inappropriate: Conflicts with responsibilities
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