DEPARTMENTAL FUNCTIONS

• What are trade unions?

  organisations, usually in a particular trade or profession, that represent workers. Especially in meetings with employers
• What are contracts of employment?

  written agreements between an employer and employee in which each has certain obligations
• What is unfair dismissal?

  When a worker is dismissed illegally by a business
• What is an employment tribunal?

  a court that deals with ceases involving disputes between employers and employees
• What does it mean to be market orientated?

  where a business focuses on the needs of customers when developing products
• Who are wholesalers?

  persons or businesses that buy big groups of goods from manufacturers and sell them in smaller quantities to retailers
• What are some of the main tasks of human resources?

  • workforce planning
  • recruitment and selection
  • training
  • health and safety
  • dismissal
• What are the tasks of the financial department?

  • recording transactions
  • wages and salaries
  • credit control
  • accounts
• What are the tasks of the marketing department?

  • market research
  • product planning
  • pricing
  • advertising
• What are the tasks of the product department?

  • design
  • purchasing
  • stock control
  • research and development