RECRUITMENT & SELECTION

• What are the different types of employment?

  • full-time employment
  • part-time employment
  • job share
  • casual employment
  • seasonal employment
  • temporary employment
• What is full-time employment?

  where a business takes on an employee that is expected to work the full working week - usually five days
• What is part-time employment?

  employees that work fewer hours than full-time colleagues
• What is job share?

  where two part-time workers share the work and pay of a single full time worker
• What is casual employment?

  workers that do not get any guarantee of work with variable and uncertain shifts. Some are "on-call" meaning an employer can ask them to work on very short notice. Often working in the hospitality industry
• What is seasonal employment?

  long-time work at a particular time of year for a short amount of time for example a mall santa for christmas, or a lifeguard at a local pool
• What is temporary employment?

  someone hired for likely full-time work for a short period of time to cover for absent workers. Such as those on maternity leave or long-term sickness
• What is the hospitality industry?

  when companies entertain clients or take them on trips in order to get business
• What department is responsible for employing staff?

  human resources department
• Why may a business need new staff?

  • the business is expanding and more labour is needed
  • people are leaving and they need to be replaced
  • people are required for a temporary period to cover staff absences
• What is a job description?

  a document that shows the tasks, duties and responsibilities expected of a worker for a particular job
• What is a person specification?

  a personal profile of the type of person needed to do a particular job
• What is a job application form?

  a standard document used to collect information from a job applicant
• What is a curriculum vitae (CV)?

  a document used by a job seeker that lists personal details, qualifications, work experience, referees and other details
• What is a shortlist?

  a list of the most suitable people for a job, chosen from all the people who were first considered
• What is induction?

  the introduction of someone into a new job, company or position
• What are the stages in the recruitment process?

  • identify the number and type of staff needed to be recruited and also choose between full-time, part-time, temporary and permanent workers
  • prepare a job description and person specification
  • advertise using appropriate media
  • evaluate applicants and create a shortlist
  • interview shortlisted applicants
  • evaluate interviews and decide who to hire
  • give polite feedback to unsuccessful applicants
• What are the different recruitment documents?

  • job description
  • person specification
  • application form
  • curriculum vitae (CV) or resume
• What is internal recruitment?

  appointing workers from the inside of the business
• What is external recruitment?

  appointing workers from the outside of the business
• What are the advantages of internal recruitment?

  • it is cheaper because it saves on advertising
  • they will be familiar with the company policy and working practices
  • staff may be more motivated if they know there is a chance of promotion
• What are the advantages of external recruitment?

  • a business will have a much larger pool of potential employees to choose from
  • a new person may be very talented and have some fresh ideas, which could help the business become more competitive
• What are the different ways applicants may hear about a job?

  • advertising
  • head hunting
  • job centres
  • direct applicants
  • employment agencies
  • word of mouth
• What is a personnel manager?

  a manager who is in charge of taking care of a company's employees, organising recruitment, training and so on