2.1 Introduction to human resource management

• Human resource management (HRM) is the management function of deploying and developing people within an organization to meet its business objectives.
• Functions of human resource management include workforce planning, recruitment and selection, training and development, performance management, pay and remuneration, discipline and grievances and employee welfare.
• Workforce planning is the process of anticipating and meeting an organisation's current and future staffing needs.
• Failure to make the most of a firm's workforce resources will result in an organisation facing the 5Rs: recruitment, resources, reservations, returns and reputation issues.
• Internal and external factors that influence human resource planning include demographic change, change in labour mobility, immigration, flexitime and the gig economy.
• Labour mobility refers to worker's ability to move to different locations (geographical mobility) and different jobs (occupational mobility).
• Flextitime is a system where staff determine their own working hours subject to them getting their work completed by set deadlines.
• The gig economy refers to labour markets where workers are typically on short-term, flexible and temporary contracts.
• Reasons for resistance to change include self-interest, low tolerance, misinformation and different points-of-view
• Teleworking is working away from the office by using electronic forms of comunication.
• Homeworking is when employees work from their own homes instead of going into an office.