Ways of dealing with issues of reliability

• What is a method to address low internal reliability?

  Change or remove items from the measure
• What should we do if we encounter low external reliability?

  Identify the reasons for the low reliability
• How can both external and internal validity issues be rectified?

  • Conduct a pilot study
  • Small scale version of the real study
  • Done on a small sample of participants
  • Helps to iron out any issues