the design, implementation and maintenance of strategies to manage people and to help reach a businesses optimum performance for customers
what are the 6 human resource objectives?
-employee engagement
-talent development
-training
-alignment of values
-number, skills, location
-diversity
evaluate employee engagement
this is how much an employee feel that they can generally influence the day to day running of a business/ orgainisation
evaluate talent development
when a business helps an employee reach their full potential, this can help increase motivation therefore leading to an increase in productivity and contribution to the business/ orgainisation
evaluate training
making sure that employees have the necessary skills to do a job
evaluate diversity
race, ethnicity, gender, religion, businesses generally find that less discrimination helps them to better treat customer needs, and lead to less disagreements in the work place, leading to more productivity and lower staff turnover
evaluate the alignment of values
ensuring the employees understand the value of a business
evaluate number, skills and location
labour turnover, staff retention, recruitment targets and training budget
what are the four internal influences on HR?
-corporate objectives
-operational strategy
-finance strategy
-marketing strategy
evaluate corporate objectives
is the business decides to cut costs, they will have to run it through HR so they can deal with redundancies or re-locating employees
evaluate operational strategy
if new IT staff join, then HR will need to organise training
evaluate marketing strategy
if there is new product development, HR may be involved in hiring for specialists or a new management team to help with the launch
evaluate financial strategy
if they need to reduce training costs, then HR will be the ones who will need to decrease off the job training and find substitutes to make sure staff are still adequately trained
what are the 5 external influences on HR?
-marketing changes
-economical changes
-technological changes
-political and legal changes
-social changes
evaluate market changes
if a business looses market share to its competition, then HR will be responsible for redundancies and a potential new team to help increase productivity to reclaim the market share lost
evaluate economic changes
if there is a large economic even such as a recession, then HR will be responsible for redundancies and increasing productivity
evaluate technological change
if there is a new piece of technology on the market, then some people may be made redundant if it can do their jobs for them. Or if there is a new technological piece such as a new networking software, HR will nee to ensure that everyone is trained on the new software
evaluate social chance
more people are demanding flexible working hours due to being a single parent and needing to save money on childcare or take care of their child so HR will need to sort out their hours
evaluate political and legal changes
if there is a change in the law then this may affect businesses such as the rising of minimum wage in april. Or how there is a maximum number of hours one can work per week