KNOWLEDGE MANAGEMENT

• E-government is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• Over the past few years, government data has been used by journalists to uncover variations in hospital billings, by citizens to learn more about the social services provided by charities in their communities, and by entrepreneurs building new software tools to help farmers plan and manage their crops.
• Building on the US government’s ongoing open data efforts, new commitments will make government data even more accessible and useful for the public, including by reforming how federal agencies manage government data as a strategic asset, launching a new version of Data.gov to make it even easier to discover, understand, and use open government data, and expanding access to agriculture and nutrition data to help farmers and communities.
• The United States will promote community-led participatory budgeting as a tool for enabling citizens to play a role in identifying, discussing, and prioritizing certain local public spending projects, and for giving citizens a voice in how taxpayer dollars are spent in their communities.
• We the People is an intriguing social media experiment that attempts to replicate the process whereby citizens have the right to petition their government with new ideas, policies, and even grievances.
• In the past this would be accomplished through town hall meetings and signed petitions.
• Attempting what has been largely an in-person and paper-based process to an online process is a challenge.
• The first attempt to do so failed as certain groups learning about the new system were able to overwhelm the system with followers that ultimately not only “gamed the system” to their advantage, but exposed some fatal flaws in the process.
• In 2013 the site was redesigned and stronger safeguards were put in place aimed at reducing or eliminating the possibility of a well-organized group with limited overall popular support from overwhelming and thus distorting the process.
• Citizen engagement is about creating meaningful dialog, two-way communications, focusing on process, articulating values, and meaningful participation.
• Citizen engagement is not about online credit card transactions, using cool mobile device apps, public safety broadcast alerts, filling out online forms, stunningly attractive websites, or “tweeting” or being a “fan.”
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• The 311 systems have evolved along with technology to go beyond fielding telephone calls to include webpage interfaces, smartphone apps, and SMS messaging.
• Once considered simply a call-taking center, 311 contact centers have evolved from taking and directing calls to tracking work orders and reporting the types of issues, frequency, and location thus providing critical data that can assist in planning and the proper deployment of resources.
• Enlightened politicians and public administrators have promoted in concept and practice a more open government that includes greater citizen empowerment, transparency, and engagement.
• There has been a paradigm shift from power through withholding information to power through sharing information.
• Citizens have become increasingly distrustful of government and many believe that there is much more to be gained by greater citizen involvement and transparency than not.
• The rise of information technology applications and public adoption of being easily connected to the Internet has worked in the background, contributing to the shift towards greater openness in government.
• On January 21, 2009, one day after taking the Oath of Office, President Obama said, “My Administration is committed to creating an unprecedented level of openness in Government.
• The White House issued an Open Government Directive in 2009 with four central categories: Publish Government Information Online, Improve the Quality of Government Information, Create and Institutionalize a Culture of Open Government, and Create an Enabling Policy Framework for Open Government.
• The United States released its first Open Government National Action Plan in September 2011, setting a series of ambitious goals to create a more open government.
• The Open Government Partnership (OGP) was created as a multilateral initiative that aims to secure concrete commitments from governments to promote transparency, empower citizens, fight corruption, and harness new technologies to strengthen governance.
• The White House released its Second Open Government National Action Plan in October 2013, which built upon the foundation of the first and added both new and enhanced initiatives.
• Among the highlights of the second National Action Plan: “We the People”: The White House will introduce new improvements to the We the People online petitions platform aimed at making it easier to collect and submit signatures and increase public participation in using this platform.
• Freedom of Information Act (FOIA) Modernization: The FOIA encourages accountability through transparency and represents an unwavering national commitment to open government principles.
• The Global Initiative on Fiscal Transparency (GIFT) is an international network of governments and non-government organizations aimed at enhancing financial transparency, accountability, and stakeholder engagement.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• E-government in its simplest form is a shortcut for the term electronic government, which describes the relationship between government and citizen services, and more recently it describes the business or administrative processes between government to government as well as government to businesses and all the relationships that transpire among each other.
• Reasons for not progressing to greater functionality are usually attributed to a lack of financial resources and or lack of staff talent.
• There are now companies in the private sector that offer local governments website design, hosting, and more, for a monthly fee and off premise.
• Some local government websites might contain spectacular pictures and artwork, but lack the ability to complete online forms, and accept credit card payments.
• These systems provide citizens with directories of whom to call, office hours, maps and directions of government run facilities, names and contact information for key administrative staff as well as elected leaders.
• The second mode of e-government, transactional e-government, contains all of the items found in the first with the addition of interactive administrative functionality, which can be called transactional e-government.
• In transactional e-government, citizens can pay fees, taxes, and other types of online payments as well as fill out and have forms, permits, and some types of other applications—all processed online.