2.5.3 Effective Training and Development

• What is training?

  The activities undertake to equip employees with the skills necessary to carry out jobs effectively
• Formal training

  This involves being taught systematically by a specialist
• Informal training

  Does not follow a systematic structure
• Self-learning

  Involves ongoing education without the support of a teacher
• Retraining

  May be necessary as the workplace changes:

  -new legislation

  -new technology

  -new products or processes

  -new government schemes
• what do Performance reviews show?

  Takes place to look at the performance of staff over a period of time
• Performance reviews can lead to:

  -increased motivation

  -staff retention