The conflict someone feels when they feel like they need to obey the authority figure, but don’t want to be responsible for the bad consequences, is known as moral strain
Milgram also came up with agency theory as an explanation of obedience
Agency theory states that when people obey orders of a legitimateauthority figure, they make an agentic shift and place the responsibility of the consequences of their actions on to the authority figure.
The agentic shift is when someone shifts from an autonomous state to an agentic state.
The agentic shift allows people to obey legitimateauthority figures even when the orders are destructive or bad.
The agentic state is a mental state where we feel no personal responsibility for our behaviour.
We believe ourselves to be acting for an authority figure i.e. as their agent.
The agentic state frees us from the demands of our conscience and allows us to obey even destructive authority figures
In the agentic state we still experience anxiety over what we are doing, but we don't feel able to disobey the orders.
The agentic state
occurs in the presence of a perceived authorityfigure
people remain in this state because of bindingfactors
The opposite of an agentic state is an autonomous state
When we move from an autonomous to an agentic state it is called an agentic shift
The first condition needed for an agent shift is the perception of a legitimate figure of authority.