Production of a one off/ unique product or service
Specially designed by/for a customer
One product made at a time
Often expensive because it can take a long time to complete a unit, is labour intensive
Requiring a higly skilled workforce
What is operations management concerned with
With the use use of resources called inputs(which are the factors of production) to provide outputs in form of goods and services
What are the 4 factors of production
Land, Labour, Capital and Enterprise
What is production process also know as
Transformational process
What is transformational process
The way businesses change factors of production into finished goods
How can Operation managers increase added value
they can effectively manage efficiency of production, quality of goods and services, develop flexibility and innovation
What does efficiency of production mean
Keeping costs as low as possible that will help to give competitive advantage
How do operations make a considerable contribution to adding value
By reducing production costs through increased efficiency
by producing quality good that meet customer expectations
By ensuring production is flexible so that changing consumer tastes can be satisfies
What factors play a part on the amount of value added to inputs
the design of the product- does it allow for ecomomic manufacture with quality at an ideal price
the efficiency of operations - increasing productivity will reduce costs per unit thus increase added value if customer prices remain unchanged
Branding- effective branding can result in consumers paying a much higher price than input costs
If operations managers aims to convert inputs to outputs what can they do to protect the earth from undesirable consequences such as pollution
They must consider how to make the best of resources, and how to minimise the impact of transformational processes on future generations
What is batch production
the production of identical products in groups, these products go through the whole production process together
advantages of batch production
Advantages are that it allows economies of scales, It gives variety to workers’ jobs. This is because workers work on different batches that may require different
skills. This removes boredom from work
It allows more variety to be produced. This will increase consumer choice
Materials can be bought in bulk. This will give bulk discounts to the business
Unit cost is lower than Jobbing. Producing more goods reduces average cost of production
Production can be easily changed from one product to another
Disadvantages of batch production
No product will be completed before another, lead time
Increase in costs since there is need for a very efficient control system in planning production
Warehouse space will be needed for stock of raw materials and components.
Machines have to be reset between production batches. This will result in delayed production and output is
lost
what is flow production
When individua products move from stage to stage of the production without waiting for any other product
What are features of flow production
its capable of producing large quantities of output in short time, suitable for industries where the demand for the product is high and consistent, it must be carefully planned
Advantages of flow production
production
Automation allows goods to be produced quickly
Mass production enables the business to enjoy the economies of scale which leads to lower prices
Automated production lines can operate 24 hours a day and 7 days a week
Time is saved since goods move on conveyor belts
Promotes specialisation. Repetition of the same task makes the employee more skilled
Materials can be bought in bulk. This will give bulk discounts to
Disadvantages of flow production
If one machine breaks down, the whole production line will have to be halted
It is very costly. This is because machines and automation are very expensive to buy
Repetition of the same task can be boring to the worker
It is not flexible. Once production lines are set it is difficult to switch to other methods
High warehousing costs since the mass produced goods must be stored before delivery to consumers
Use of machines puts people out of their jobs
Only suitable for products with a large market and high demand
What is mass customisation
It’s a flexible mass production system enabling customers to specify what features of a product/ service they
want. This process combines the latest technology with multi-skilled labour force to use production lines to
make a range of varied products.
Advantages of mass customisation
advanced and flexible capital equipment
skilled and well trained workers to operate machinery
product designs that may have many standardised parts but some interchange ones
suppliers able to supply variations on parts and components
Disadvantages of mass customisation
It is very expensive to set up. Computers, robots and machine are very expensive
Technology will become out-dated. Technology keeps on changing
Employees may need to be retrained to use the new technology. This adds to business costs
Increased unemployment as workers will be replaced with machines
The problems of changing from one method to another
Setting up an operation method takes time, planning and capital. To change from one method to another would
mean taking apart the machinery and equipment and redesigning the whole production system. It would also mean
that it might be necessary to redesign the product. It would be extremely difficult and very expensive to produce