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  • A continuing stream of IT innovations is transforming the traditional business world.
  • E-commerce is changing how firms design, produce, and deliver their products and services.
  • A digital firm is one in which nearly all of the organization’s significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.
  • Intellectual property, core competencies, and financial and human assets are key corporate assets.
  • Operational excellence - Businesses continuously seek to improve the efficiency of their operations in order to achieve higher profitability.
  • Survival - Business firms also invest in information systems and technologies because they are necessities of doing business.
  • The six strategic business objectives are:
    operational excellence
    new products, services, and business models
    customer and supplier intimacy
    improved decision making
    competitive advantage and
    survival
  • Business processes refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.
  • A business model describes how a company produces, delivers, and sells a product or service to create wealth.
  • When firms achieve one or more of these business objectives—operational excellence; new products, services, and business models;
    customer/supplier intimacy; and improved decision making—chances are they have already achieved a competitive advantage.
  • Input captures or collects raw data from within the organization or from its external environment.
  • Computer software consists the detailed, preprogrammed instructions that control and coordinate the computer hardware components in an
    information system.
  • Information technology - Consists of all the hardware and software that a firm needs to use in order to achieve its business objectives.
  • Data - Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use.
  • Output transfers the processed information to the people who will use it or to the activities for which it will be used.
  • feedback - which is output that is returned to appropriate members of the organization to help them evaluate or correct the input stage.
  • computer literacy - it primarily focuses on knowledge of information technology
  • computer hardware - The physical equipment that is used for the three activities in an information system procedure.
  • computer science - Concerned with establishing theories of computability, methods of computation, and methods of efficient data storage and access.
  • Psychologists - They study information systems with an interest in how human decision makers perceive and use formal information
  • behavioral approach - This approach concentrates on changes in attitudes, management and organizational policy, and behavior.
  • Sociologists - They study information systems with an eye toward how groups and organizations shape the development of systems and also how systems affect individuals, groups, and organizations.
  • Operations research - It focuses on mathematical techniques for optimizing selected parameters of organizations, such as transportation, inventory control, and transaction costs.
  • The study of Management information systems arose to focus on the use of computer-based information systems in business firms and government agencies.
  • Sociotechnical view - In this view, optimal organizational performance is achieved by jointly
    optimizing both the social and technical systems used in production.
  • technical approach - Approach to information systems that emphasizes mathematically based models to study information systems as well as the physical technology and formal capabilities of these systems.
  • Management science - Emphasizes the development of models for decision-making and management practices.
  • Economists study information systems with an interest in understanding the production of digital goods, the dynamics of digital markets, and how new information systems change the control and cost structures within the firm.
  • Business processes are the collection of activities or series of steps required to produce a product or service
  • Businesses can be seen as a collection of business processes
  • The Information Systems Department is the one responsible for information technology services.
  • IT Governance states the decisions rights and frameworks for accountability to ensure that the use of information technology supports organization’s strategies and objectives.
  • Information technology helps in business improvement.
  • A transaction processing system (TPS) is a computerized system that performs and records the daily routine transactions necessary to conduct business
  • A transaction processing system (TPS) is typically used at the operational level of management to keep track of the elementary activities and transactions of the organization.
  • Business intelligence is a contemporary term for data and software tools for organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decisions.
  • Management information systems (MIS) is defined as the study of information systems in business and management. The term MIS can also refer to a specific category of information systems serving middle management.
  • The function of management information systems (MIS) is to summarize and report on the company’s basic operations using data supplied by transaction processing systems
  • Command and control firms required lower-level employees to carry out orders without asking too many questions, with no responsibility to improve processes, and with no rewards for teamwork or team performance.
  • The most well-known wiki is Wikipedia.