FEATURES OF COMMUNICATION

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Created by
hie

Cards (8)

  • The 7 Cs of Communication
    • concise
    • clear
    • courteous
    • considerate
    • complete
    • concrete
    • correct
  • CONCISE  
      → Keep the message short and direct.
  • CLEAR
      → Use simple and specific words.
  • COURTEOUS
      → Respect the culture, values, and beliefs of the listener.
  • CONSIDERATE
      → Know your audience (their mood, background, education, and needs).
  • COMPLETE
      → Messages should contain all necessary details for proper understanding.
  • CONCRETE
      → Use facts, examples, and real-life situations to make messages clear.
  • CORRECT
      → Use proper grammar, pronunciation, and facts.