Reasons for Changing Culture

• What is one reason a business might want to change its organizational culture?

  Poor business performance
• How can poor business performance signal a need for culture change?

  It indicates that the culture may be a symptom
• What might happen if a business becomes too complacent?

  It may lose its competitive edge
• What role does new leadership play in culture change?

  New leaders often seek to change strategy and culture
• What model is mentioned that relates to culture as a restraining force?

  Lewin's forcefield model
• How did the financial crisis of 2007-2009 affect organizational culture?

  It highlighted the need for significant cultural change
• What was a common issue in firms that failed during the financial crisis?

  Excessive risk-taking was rewarded
• Why might existing management struggle to identify the need for culture change?

  They are part of the existing culture
• What type of change management projects often require a look at organizational culture?

  Major step change projects
• What are the four key reasons a business might want to change its organizational culture?

  • Poor business performance
  • New leadership and strategy
  • Changes in the external environment
  • Driving other changes in the business