a computer program designed to support a specific task or business process
Business Intelligence System
A system that provides computer-based support for complex, non-routine decisions, primarily for middle managers and knowledge workers.
Computer-based information system
system that uses computer technology to process data, information, and create knowledge
Dashboard
Present structured, summarized information about aspects of business important to executives
Data
description of things, events, activities, interactions that are reordered, classified, and stored, but not organized to convey any specific meaning
Electronic commerce systems
A type of interorganizational information system that enables organizations to conduct transactions, called business-to-business electronic commerce, and customers to conduct transactions with businesses, called business-to-consumer electronic commerce.
Enterprise Resource Planning (ERP) Systems
Information systems that correct a lack of communication among the functional area ISs by tightly integrating the functional area ISs via a common database
Expert Systems
A system that attempts to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain
functionalareainformationsystems
A system that supports a articular functional area within the organization
information
data that have been organized so that they have meaning and value to the recipient
Information System
A system that collects, processes, stores, analyzes, and disseminates information for a specific purpose.
Information Technology (IT)
Any computer-based tool people use to work with information and to support an organization's information and information-processing needs.
Information Technology infrastructure
IT components plus IT services
information technology services
services performed by IT personnel - using IT components - such as developing information systems, overseeing security and risk, and managing data
informed user
understand more what is behind the applications, know who the IT/IS developers, designers, and administrators are and what they do.
interorganizational information systems
information systems that connect two or more organizations
network
a connecting system (wireline or wireless) that permits different computers to share resources
software
a program or collection of programs that enable the hardware to process data
supply chain
the flow of materials, information, money, and services from suppliers of raw materials through factories and warehouses to the end customers
Transaction Processing System (TPS)
a system that supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data
Management Information Systems (MIS)
the function that plans for, develops, implements, and maintains IT hardware, software, and applications that people use to support the goals of an organization
Decision Support System (DSS)
Models data and information to support managerial decisions
blog
a personal website, open to the public, in which the site creator expresses his or her feelings or opinions with a series of chronological entries
blogosphere
the millions of blogs on the web
collaborative consumption
peer-to-peer sharing or renting (crowdfunding, solar panels)
mashup
website that takes different content from a number of other websites and mixes them together to create a new kind of content
Microblogging
A form of blogging that allows users to write short messages (or capture an image or embedded video) and publish them.
Really Simple Syndication (RSS)
Allows you to receive the information you want, when you want it, without having to surf thousands of websites.
social advertising
advertising formats that make use of the social context of the user viewing the ad
Social Capital
the number of connections a person has within and between social networks
Social Commerce
The delivery of electronic commerce activities and transactions through social computing
Social Computing
A type of information technology that combines social behaviour and information systems to create value
Social Network
a social structure composed of individuals, groups, or organizations linked by values, visions, ideas, financial exchange, friendship, kinship, conflict, or trade
Social Networking
Activities performed using social software tools (e.g., blogging) or social networking features (e.g., media sharing).
Social Shopping
A method of electronic commerce that takes all of the key aspects of social networks—friends, groups, voting, comments, discussions, reviews, etc.—and focuses them on shopping.
tag
a keyword or term that describes a piece of information
Web 2.0
Encourages user participation, social interaction, and collaboration.Facilitate information sharing, user-centered design, and collaboration.Harness collective intelligence (wikis), deliver functionality of services.
Web 2.0 media
any website that provides user-generated media content and promotes tagging, rating, commenting, and other interactions among users and their media contributions
wiki
a website on which anyone can post material and make changes
Web 1.0
- the user is not involved-special skills and tools needed to author websites-brochure service