Occupational group - a discourse community whose common interest is their occupation.
Discourse community - a group of people who share a common interest + have specific ways of communicating.
Occupational language - occupation-specific language used within an occupational group.
Jargon - specialist terminology used within a profession that’s not apart of an individual’s usual lexicon.
John Swales 2011:
Researched discourse communities + defined them as having members who:
share a set of common goals
communicate internally
use specialist lexis + discourse
possess a required level of knowledge
Almut Koester 2004:
said that phatic talk is important in the workplace for getting jobs done.
phatic talk - communication functions to create + maintain social relationships.
suggests being sociable within an occupational group is key to create a positive + productive working environment.
Michael Nelson:
carried out research while at Manchester Uni into the possibility of the existence of specific business lexis.
His research concluded that there was a significant lack of negative business lexis - instead a lot of language used in the ‘business’ occupational group were neutral, with the main goal of being informative.
Drew + Heritage 1992:
came up with the theory of institutional talk, which refers to 6 characteristics that appear in speech in the workplace or within an occupational group:
goal orientation
turn-taking rules
allowable contributions
professional lexis
structure
asymmetry
Herbert + Straight 1989:
found a link between compliments’ + authority:
People of higher authority were more likely to give compliments to those of lower authority than the other way around.
in workplace settings, this means that compliments are used as a form of praise from someone higher to someone of a lower rank.
Hornyak 1994
studied the link between language + occupation and found that the shift from work talk to social or personal talk followed a pattern - initiated by highest ranking person in the room e.g long-term employee.