Mobile Device Issues

• Application fails to launch, crashes, or update: Uninstall and reinstall application.
• Slow to respond: Update device and remove resource-hungry apps.
• OS fails to update: Check OS setting or factory reset.
• Battery life issues: Applications running in the background, phone running in high performance mode.
• Random reboots: OS corrupted or phone getting too hot.
• Bluetooth, Wi-Fi, NFC, and Airdrop issues: Disconnect and reconnect device, ensure it is within range.
• Screen does not auto rotate: Phone is locked to portrait mode, accelerometer is faulty.
• Certain permissions that have been disabled can prevent an application to launch.
• Clearing the cache or temporary data can fix application crashes.
• Mobile Devices past EOL cannot receive new OS updates.
• Adaptive charging prolongs battery lifespan.
• Remove RFID or EMF protective cases when doing contactless payment.
• Accelerometer: present landscape or portrait views of the device's screen based on the way the device is being held