- Involves the offender putting right their wrong doings rather than simply punishing them by usually meeting with the victim.
- Victims take an active role in the process, while the offenders are required to take responsibility and face-up to what they have done. It should not cause further trauma for the victim.
- Enables the offender and victim to be supervised by a mediator, whilst the victim is given the opportunity to confront the offender and explain how what they have done has affected them.